Returns & Exchanges

Sold items cannot be returned or refunded. But exchanges for the same item or another item of the same value are allowed if all the following conditions are met:

- Incorrect order / damaged or defected items.

- Request for an exchange is made within 14 days (Singapore & Malaysia) / 30 days (overseas) from the date your order is mailed out.

- Item is exchanged in unused, sellable condition, with its original packaging.

 

If you meet the above conditions, please proceed to request for an exchange at chirashibomb@gmail.com.