Returns & Exchanges
Sold items cannot be returned or refunded. But exchanges for the same item or another item of the same value are allowed if all the following conditions are met:
- Incorrect order / damaged or defected items.
- Request for an exchange is made within 14 days (Singapore & Malaysia) / 30 days (overseas) from the date your order is mailed out.
- Item is exchanged in unused, sellable condition, with its original packaging.
If you meet the above conditions, please proceed to request for an exchange at firstname.lastname@example.org.