Away from studio between 20 to 31 Jul 2018. All outstanding orders will be mailed out when I get back ☻

Shipping Information

All orders are shipped out from my studio in Singapore through SingPost delivery services. Shipping rates are determined based on your mailing option and distance from Singapore.

MAILING OPTIONS

Normal mail / standard postage: Delivers your parcel directly to your mailbox and does not come with a tracking number. In the unfortunate event that your items are lost in the delivery process, we will not be responsible for it.

Registered mail: Your parcel is delivered to your doorstep and comes with a tracking number, which allows you to track your order and minimises the risk of lost mail. This is a safer mailing option and is highly recommended if you're ordering multiple items, fragile items or heavier items.

SHIPPING RATES 

Shipping zone Standard postage Registered mail (by air)
Singapore
S$1.50 / FREE with above S$50.00 spending
S$3.50 / FREE with above S$80.00 spending
Malaysia Not available
S$3.50 / FREE with above S$100.00 spending

Asia-Pacific (Except Australia, Japan & New Zealand)

S$5.45
S$7.45 /  FREE with above S$150.00
Rest of The World
S$7.45
S$9.45 /  FREE with above S$200.00 spending

WAITING TIME

Your order will take about 1 - 3 days to be packed and shipped out at the post office. From there, local delivery in Singapore will take about 3 - 5 working days.

For the rest of the world, your order will be shipped by air, which takes about 7 - 14 working days. If your order includes heavier items like outerwear, it will be shipped by sea, which takes around 5 - 7 weeks to reach your address.

LOST MAIL

We will not be responsible for lost mail, unless we have written the wrong address on the parcel when mailing it out. 

If you did not receive your parcel because the address you provided is insufficient / incorrect, and your mail is returned to our studio, you will be required to pay additional shipping fees to mail it back to you.